Scheduled Visit Overlap Rate
312
Carer Schedule Conflicts
Client Complaint Trend
74%
Care Visit Completion Rate
Available for new roles · England, UK

BI Designer &
Data Storyteller

I turn messy operational data into dashboards that tell regulated-industry teams exactly what to do next.

Built with Power BI, Tableau, and SQL

Power BI
Tableau
SQL
DAX
Data Storytelling
Design Systems
Adult Social Care
Banking & Fintech
Retail Analytics
Regulated Industries
ETL Pipelines
DBT
Stakeholder Reporting
Power BI
Tableau
SQL
DAX
Data Storytelling
Design Systems
Adult Social Care
Banking & Fintech
Retail Analytics
Regulated Industries
ETL Pipelines
DBT
Stakeholder Reporting

Dashboards that
drive decisions.

Retail Banking Fintech Healthcare

Most dashboards tell you what happened last month. I build dashboards that tell you what to do next, with the rigour of regulated industries and the clarity that makes non-technical stakeholders act with confidence.

My background spans four sectors where data quality isn't just good practice, it's a compliance requirement. That sharpens everything: from how I model data to how I frame a finding for a service manager at 8 am on a Monday.

I also build design systems for BI, not just dashboards, but also utilizing the brand colour, component standards, and layout rules that make an entire reporting estate coherent and trustworthy.

Selected Work

Case Studies

01
Adult Social Care
When the Data Says On Time But Clients Say Otherwise

A logging lag hiding systemic lateness — how interrogating a 12-hour duration anomaly led to a full scheduling restructure.

Power BISQLDAX
Read case study →
02
Retail · Contact Centre
One Source of Truth for Adviser Performance

Four disconnected systems, no agreed metrics, and performance reviews built on shaky ground. How unifying the data into a three-tier Power BI scorecard improved SLA adherence by 12% in three months.

Power BIDAXSQL
Read case study →
Capabilities

Tools &
Expertise

Visualisation

  • Power BI & DAX
  • Tableau
  • Power Query
  • Dashboard Design Systems
  • Embedded Analytics

Data & Engineering

  • SQL & Data Modelling
  • ETL Pipeline Design
  • Data Quality & Validation
  • Audit-ready Reporting
  • Star Schema Design

Domain Expertise

  • Regulated Industry BI
  • Operational Dashboards
  • Risk & Compliance
  • Fraud Analytics
  • Ethical Data Practice

Communication

  • Data Storytelling
  • Stakeholder Reporting
  • Executive Presentations
  • Cross-team Collaboration
  • Requirements Gathering

Senior BI available
for your team.

Open to BI Designer, Data Visualisation, and Analytics roles — permanent or contract. Particularly interested in regulated industries where data quality and ethical practice matter.

in
LinkedInlinkedin.com/in/your-profile
GitHubgithub.com/victoriaao
Emailyour@email.com